Privacy Policy

Our Privacy Policy

Last updated: January 1, 2023

VicServ respects the privacy of its users and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and disclose your personal information when you access or use our website.

Information We Collect

We only collect personal information that is necessary for providing our services to you. This includes:

• Contact details such as your name, email address, and phone number when you fill out forms on our website.
• Communications such as email exchanges when you contact us with questions.
• Usage data such as your IP address, browser type, pages accessed to improve your user experience.
• Information you submit if you apply to join our valuer network.

How We Use Information

We use your personal information to:

• Respond to your inquiries and requests.
• Send you informational and promotional content if you opt-in to our mailing list.
• Notify you of updates to our services and policies.
• Improve our website and tailor content to users’ needs.
• Comply with legal obligations.

We do not rent, sell or share any personal information for marketing purposes unless you explicitly agree to such sharing.

Data Retention

We retain your personal information only as long as necessary for the purposes stated in this Privacy Policy, unless longer retention is required by law.

Your Choices

You can opt-out of promotional emails from VicServ at any time via the unsubscribe link at the bottom of each email. You can also contact us to access, amend, or delete your personal information.

Security

We implement technical and organisational measures to protect your information from loss and unauthorised access. However, no internet transmission is ever fully secure. We cannot guarantee the security of your information transmitted to our website. Transmission is at your own risk.

Updates to Privacy Policy

We may occasionally update this Privacy Policy as needed to reflect changes in our practices. We encourage you to periodically review this page for the latest version.

Contact Us

If you have any questions about our privacy practices, please contact us at: contact@vicserv.org.au