Promoting the exercise of consumer control and choice

Promoting the exercise of consumer control and choice (PECCC) is a citizenship and cultural and social change project covering the ageing, disability and mental health sectors.

It is hosted by VICSERV on behalf of the Victorian Collaborative Panel on Ageing, Mental Health and Disability.

It aims to support and promote leading examples of Consumer Control and Choice, and promote the universal adoption of consumer-led service delivery models across Victoria.

The project is deliberately developmental, involving consumer-citizens and service providers experienced in leading or initiating consumer control and choice.

PECCC will bring together our respective leading providers and consumer citizens to:

  • share their consumer citizen control and choice learning, insights and experience;
  • deepen understanding of one another’s lived and professional experiences;
  • use a shared consumer citizen/provider understanding to develop future consumer-led organisations and communities;
  • engage in open dialogue and innovation across difference and across sectors;
  • benchmark co-produced and co-administered services and programs; and
  • collaborate on deeper, longer term systemic and structural change.


PECCC is undertaking a selection process to recruit:

  • Consumers, citizens and carers who have experience in Advocacy, Participation, or are involved in consumer-led groups, projects, programs or services; AND
  • Providers who have experience in implementing Consumer Citizen Control and Choice practices.

It is anticipated that Project participants will meet approximately six times per year.

Participants should also expect to have a long term commitment to the Project, which is currently funded to 2019.

If you would like to learn more please call Dale Nelson on 03 9519 7000.


For further information contact: 

Dale Nelson      9519 7000 or

Daryl Taylor       0497 097 047 or

PECCC sponsors