Promoting the exercise of consumer control and choice (PECCC)

PECCC is a cross-sectoral citizenship, cultural and social change leadership project hosted by VICSERV on behalf of the Victorian Collaborative Panel on Ageing, Mental Health and Disability.

PECCC aims to identify, connect, enable and celebrate leading examples of Consumer Control and Choice and promote the adoption of Consumer-Led and Consumer-Controlled service delivery in ageing, disability and mental health, across Victoria.

PECCC is deliberately developmental, involving consumer-citizens, carers. Service providers and workers interested in initiating or expanding consumer control and choice policies, practices, strategies, services, projects and programs.

PECCC will engage and support citizen-consumers promoting leadership, community development and cross-sectoral advocacy and collaboration towards implementing consumer-led social and cultural change.

PECCC will also engage and support service providers and workers involved in progressing consumer-led services, promoting inclusive organisations and communities, and implementing organisational and community cultural change.

PECCC will bring together citizen-consumers and carers. Service providers and workers to:

-          share consumer, citizen and community control and choice learning and insights

-          engage in open dialogue and innovation across difference and across sectors

-          deepen understanding of one another’s lived and professional experiences

-          explore how service provider and consumer power and influence operate

-          benchmark co-produced and co-administered services and programs, and

-          collaborate on longer term consumer-led systemic and structural change

For further information contact: 

Dale Nelson      9519 7000 or

Daryl Taylor       0497 097 047 or

PECCC sponsors